![]() I chatted with Apple via iMessages and the link they sent did not work. ![]() It was already a struggle to get the appointment. He then proceeded to redirect me to a sales associate name Randall who STILL could not help me. Being on the phone, I would have been transferred a thousand times to different departments, but he didn't understand that. I had an appointment with the genius bar and Josh or Joshua completely invalidated my needs and questions by saying "this isn't what the genius bar is for" with a slick attitude and telling me I could call and get all the help I need when I had multiple questions about multiple different things. Other stores are open for people to roam, but it seems like Apple requires an appointment for sales or the genius bar. ![]() They have people guarding the door asking what are you coming in for like it really matters. ![]() Since the pandemic, this store hasn't been helpful at all. ![]()
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December 2022
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